Privacy Policy

Lucky By Design | luckybydesignagency.com Last Updated: March 19, 2026

We built Lucky By Design around one idea: nothing great happens by accident. That includes how we handle your information. This Privacy Policy explains what we collect, why we collect it, and how we protect it — so you can work with us (or just browse) with full confidence.

1. Who We Are

Lucky By Design Agency (“LBD,” “we,” “us,” or “our”) is a brand strategy and design agency operating at luckybydesignagency.com. We provide creative strategy, brand identity, and web design services to entrepreneurs and growing businesses.

For privacy-related questions, contact us at: hello@ryleydesign.com

2. Information We Collect

Information you give us directly:

Name, email address, and any details you submit through our contact or inquiry forms
Business information you share during discovery calls or client onboarding
Payment and billing information (processed securely through third-party payment processors — we do not store card details)

Information collected automatically:

Browser type, IP address, pages visited, and time spent on our site (collected via cookies and analytics tools)
Referring URLs and general geographic location (country/region level)

Information from third parties:

If you connect with us through social media (Instagram, LinkedIn, etc.), we may receive basic profile information in accordance with your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and communicate about potential or active projects
Deliver our services and manage client relationships
Send relevant updates, resources, or promotional content (only if you’ve opted in — and you can opt out anytime)
Improve our website and understand how visitors engage with our content
Comply with legal obligations

We do not sell your personal information. Ever.

4. Cookies

Our website uses cookies — small files stored on your device — to improve your browsing experience and collect analytics data. Cookies help us understand which pages are most useful and how visitors navigate the site.

Types of cookies we use:

Essential cookies: Required for the website to function properly
Analytics cookies: Used to understand traffic patterns and site performance (e.g., Google Analytics)
Preference cookies: Remember your settings and preferences

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect how the site functions.

5. Third-Party Services

We use trusted third-party tools to operate our website and business. These may include:

Google Analytics – website traffic and behavior analysis
WordPress / YOOtheme – website platform and hosting
Email service providers – for contact forms and newsletter delivery
Payment processors – for billing and invoicing (e.g., Stripe, PayPal, or HoneyBook)
Scheduling tools – for booking discovery calls

Each of these services has its own privacy policy governing how they handle data. We only work with providers who meet reasonable data security standards.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Client project files are retained for a minimum of three (3) years following project completion.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications at any time
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, email us at hello@ryleydesign.com.

8. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

9. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Lucky By Design Agency 📧 hello@ryleydesign.com 🌐 luckybydesignagency.com