Skip to main content
DON’T BE SHY

talk to
me baby

contact us

FAQ

Before you reach out, here are the questions we get most. If yours isn’t here, the form is right there.
What exactly does Lucky by Design do?
We’re a brand strategy and design agency — but the less boring answer is: we build the system behind the luck. That means we work with founders to get clear on who they are, make that unmistakable visually, and put it somewhere it can actually work. Strategy first, identity second, execution third. In that order, every time.
Who do you work with?
Scale-ready entrepreneurs who are done DIY-ing their brand and ready to do it right. If you’ve built something real — revenue to show for it, an offer that works — but your brand doesn’t quite match the business you’ve grown into, you’re probably our person. If you’re still figuring out your business model, we’re not the right fit yet. (Come back when you are. We’ll be here.)
What’s The Lucky Break System™?
It’s our proprietary three-phase framework: Focus, Identity, and Recognition. Focus gets your positioning and messaging locked in. Identity builds the visual brand around that strategy. Recognition is where we execute — putting your brand to work across the channels that matter. Most people try to skip to the pretty stuff. We don’t let that happen.
Do you just do logos?
No. A logo is one really good piece of a much bigger puzzle. We do brand identity — which means the full visual system: logo, color, typography, and the guidelines that keep it consistent everywhere it shows up. If you just need a logo, we’re probably not the right studio for you.
Can I just get a brand audit without committing to a full project?
Yes — and honestly, it’s one of the best places to start. Our audit is designed to give you expert clarity on what’s working, what’s not, and what to fix first. Think of it as borrowing our confidence without becoming a brand strategist yourself. A lot of clients start here before moving into a full engagement.
How long does a project take?
It depends on the scope. Brand strategy and identity projects typically run 6–10 weeks. Smaller services like our Canva Takeover or Quarterly Brand Sync move faster. We’ll give you a clear timeline before we ever get started — no vague “it depends” as a final answer.
What’s a Canva Takeover?
It’s exactly what it sounds like. We take your Canva workspace and make it actually match your brand — templated, on-brand, and ready for you to use without second-guessing every post. Great for founders who want to stay in control of their content without losing their brand consistency in the process.
What if my brand is already “pretty good”?
Pretty good is doing a lot of heavy lifting. If you’re wondering whether your brand is holding you back, it probably is. Our audit is a good gut-check — bring it to us and we’ll tell you the truth.
What does working with you actually look like?
Collaborative, structured, and (we’ve been told) surprisingly fun. You’ll go through our Lucky Break System phases in order, with defined milestones so you always know where you are and what’s next. No mystery, no endless revision spirals. Just a clear process with a clear outcome.
Do you work with clients outside your area?
Yep. We’re fully remote-friendly and work with founders across the country. Your timezone might matter for calls, but your zip code doesn’t.
How do I know if I’m ready?
If you caught yourself nodding at more than two things on our homepage — you’re ready. Start with an audit, or reach out and let’s figure it out together.
Do you offer payment plans?

We do. Because a brand investment shouldn’t require you to blow your whole budget in one shot. The structure is simple: we’ll talk through a schedule that works e.g. bi-weekly, bi-monthly, whatever makes sense for the project and your cash flow — and set it up before we kick things off.

Our preferred payment method is ACH transfer (basically a direct bank transfer. It’s secure, simple, no fuss). If you’d rather pay by card or another method, totally fine — just know that a 2.9% processing fee gets added to your total. We’d rather be upfront about that than quietly eat it and resent you for it. (We’re joking. Kind of.)

@luckybydesignagency

Lucky by Design is a Florida-based brand strategy and design studio serving founders and businesses nationwide. We build brand systems, identity, web design, and growth strategy, for scale-ready businesses whose brand hasn’t caught up with their ambition. All built around one belief: that luck isn’t something that happens to you, it’s something you build.